Recent Articles
Maqsam Voice AI Agent
The Maqsam Voice AI Agent is a Generative AI-powered voice assistant that understands natural language, responds like a human, and adapts to different conversation styles. The Voice AI Agent is designed to improve customer interactions, streamline ...
How to Enable API Access?
By default, API access is disabled for your account and is not visible in your account settings. If you're looking to integrate with other tools via API, here's how you can get started. ✅ Steps to Enable API Access Step 1: Contact support via chat or ...
How to Set Your Organization Name
We’re introducing a new login experience to enhance security and make account access easier. As part of this update, all account owners need to set an Organization Name. Soon, this name will be required for all users associated with your account when ...
How to reset the password?
If you forgot your Maqsam password or having trouble logging in, please follow these steps to reset it: Step 1: Go to Maqsam's portal and click on "Forgot password?" OR use this link directly: https://portal.maqsam.com/en/passwords/new. Step 2: Enter ...
Conversations Auto-Assignment Feature Guide
The Auto-Assignment feature helps your team save time by automatically routing incoming WhatsApp messages to online agents in real time – reducing manual work and speeding up response times. Online agents are the users who have the WhatsApp ...