Recent Articles
How to reset the password?
If you forgot your Maqsam password or having trouble logging in, please follow these steps to reset it: Step 1: Go to Maqsam's portal and click on "Forgot password?" OR use this link directly: https://portal.maqsam.com/en/passwords/new. Step 2: Enter ...
Conversations Auto-Assignment Feature Guide
The Auto-Assignment feature helps your team save time by automatically routing incoming WhatsApp messages to online agents in real time – reducing manual work and speeding up response times. Online agents are the users who have the WhatsApp ...
Dialer Health Check Guide
The Dialer Health Status system monitors your audio quality and internet connection in real time, providing instant feedback to help you maintain high call quality. It focuses on two key areas: Audio Quality and Internet Connection. This guide ...
Dashboard Call Metrics
Welcome to Maqsam’s portal! This page is where you can have an analytical overview over your activities through navigating the charts and widgets that are listed in the dashboard. Available Metrics on the Dashboard ? Filters At the top of your ...
Salesloft Integration Guide
With Maqsam’s seamless integration with Salesloft, your team can access all customer call interactions and related information directly within the Salesloft interface. ? Why Integrate Centralized view of your customer interactions. Improved ...