When logging into Maqsam, you will be asked to enter your Organization Name. This is the unique identifier for your company or team’s account on Maqsam and you’ll need it every time you log in. Entering it correctly is essential to accessing your account without issues.
If you can’t log in because you don’t know your Organization Name, try the following:
📩 Search your inbox
We’ve already sent you an email with your Organization Name.
Search for:“Starting Today: Use Your Organization Name to Log In”
Copy the Organization Name from that email and paste it when logging in.
👤 Check with your Account Owner, Admins or your logged-in colleagues.
If they are already logged in, they can share the organization name with you following the steps below
in the "Where to Find Your Organization Name" section.
❌ Still stuck?
Contact our support team at support@maqsam.com and we’ll help you.
Your Organization Name is always displayed at the top bar of your Maqsam account, next to Maqsam logo.
If you are an Owner or a user with Account Settings permission enabled, you can also find the Organization Name in your account settings:
Copy the organization name exactly as shown and paste it in its field when logging into Maqsam to avoid typos.
Don’t add extra spaces before or after the name.