Status Page

📊 What Is the Status Page?

The Maqsam Status Page provides real-time updates on the health and performance of Maqsam’s platform components. It helps you stay informed about system availability, incidents, and maintenance activities.

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🟢 Current System Status

When you visit the Status Page, you’ll first see the overall system status.

Below that, each component and component group is displayed with a real-time status indicator, showing whether it’s operational, degraded, or experiencing issues.

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📞 Calls & Integrations Health

To provide clearer visibility, the Calls and Integrations sections are separated into smaller components:

• Calls
  • Organized by location
  • If a calling service is down in one location but operating elsewhere, the status page will show this clearly
• Integrations
  • Divided by integration type
  • Shows where integrations are working normally and where issues may be occurring

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🚨 Incident Updates

In case of an issue, the banner color changes (orange for partial issues, red for major outages), and affected components are highlighted. 

Each incident will have a dedicated incident post, which includes: 

• • Timestamps
  • Live status updates

Staying true to our value of transparency, our incident communications are clear and easy to follow, with updates provided as soon as new information is available.

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📚 View Historical Incidents

Want to review past issues and resolutions? Click the “View history” button to browse all previous incidents.

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🛠 Upcoming Maintenance

Planned maintenance events that may affect service availability are posted in advance, so you know what to expect.

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🔔 Stay Informed

Use the Subscribe to Updates button to receive real-time notifications via:

• Email
• RSS
• Slack