Why generate invoices for prepaid accounts?
As prepaid accounts pay consumption in advance, by the end of the month they are able to generate invoices for the amounts they have already paid for in order to understand the usage of the prepaid amounts.
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What happens if payment fails for prepaid accounts?
Failed payments are retried using the default added credit card every 24 hours for 3 consecutive times. Once successfully charged, the account will run normally and a Receipt Voucher will be sent. Three failed attempts will risk the account getting ...
Who can generate a Statement of Account?
Only Admins can generate a Stetement of Account. In order to generate a Statement of Account, an Admin of the account should follow the following steps: Step 1: Log in to your Maqsam Portal Account using your Username and Password. Step 2: Click on ...
Who can update the Billing Details?
Only Maqsam Support team can amend or update the account billing details. Contact support@maqsam.com to update your billing details.
How many tags can an Admin create?
Admin and Supervisor user accounts are able to create as many tags as they need, its unlimited. How to Manage Call Tags Create New Tags Step 1 : Login to Maqsam Portal using Username and Password Step 2 : As an Admin or Supervisor navigate to ...
Who can generate a Receipt Voucher?
Only Admin accounts are able to generate a Receipt Voucher.