What is the Pay Now option?

The Pay Now option enables you to top-up your account balance with the amount of your choice at anytime by navigating to Settings > Account Settings > Billing > Billing Details using a Credit Card. The added Credit Card will be used once for top-up and will not be used for future payment charges unless added to Payment Methods.

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• Who can use the Pay Now option?

  Only Admins of the account can use the Pay Now option to top-up account balance. In order to use Pay Now, an Admin of the account should do the following: Step 1: Log in to your Maqsam Portal Account using your Username and Password. Step 2: Click on ...

• Can I still use the Pay Now option if my account is suspended?

  Yes, you can visit the Balance Detail page and click on Pay Now to make a payment and be able to use Maqsam again. You can contact support@maqsam.com for additional assistance.

• How many tags can an Admin create?

  Admin and Supervisor user accounts are able to create as many tags as they need, its unlimited. How to Manage Call Tags Create New Tags Step 1 : Login to Maqsam Portal using Username and Password Step 2 : As an Admin or Supervisor navigate to ...

• Who can generate a Receipt Voucher?

  Only Admin accounts are able to generate a Receipt Voucher.

• What is the Receipt Voucher?

  It is proof that the payment that has been done from the client side has been received by Maqsam, it is automatically sent via email after payment has been made or it can be manually generated from account settings.