Can I use the Pipedrive integration on any web browser?

Yes, you need to enable the Tel Link feature on your browser in order to be able to make calls using Pipedrive. Make sure you click "Allow" once your browser asks for permission to use the Tel Links.

Or navigate to Protocol Handlers in your browser Settings and add Portal.maqsam.com as the default tel link.

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• How do I set a default phone number for calling in Pipedrive?

  To set a default phone number for calling in Pipedrive, follow the following steps: Step 1: Go to the Tools and Apps section in Pipedrive portal, Step 2: Select Phone, and change the settings to Default phone calling handler as the Default Phone ...

• How do I retrieve the Domain and API token for my Pipedrive account?

  To retrieve the Domain, look for the URL which looks like Name-of-company.pipedrive.com. To retrieve the API token, click on your image icon, then select Personal Preferences. Then click on APIs and click on Copy to copy the token.

• Who can authorize the integration with Maqsam?

  An account admin is needed to authorize the integration with Maqsam.

• How do I associate my users with Maqsam?

  You can mass associate users by selecting the user permissions you want your agents to have and clicking on "Automatically Associate Users" in the integration used after following the integration guide steps in Account Settings under General in the ...

• What are the system requirements for the Maqsam-Zendesk integration?

  To integrate Maqsam with Zendesk, your agents must have the "Talk-Partner" Edition seats. In addition, you will need to have a Zendesk account and a Maqsam account.