How do I associate my users with Maqsam?
You can mass associate users by selecting the user permissions you want your agents to have and clicking on "Automatically Associate Users" in the integration used after following the integration guide steps in Account Settings under General in the Integrations Section, Click Automatically Associate Users.
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What is Zoho Phonebridge?
Zoho Phonebridge is a tool that allows you to integrate your phone system with Zoho CRM. It enables you to make and receive calls directly from your CRM, as well as access call logs, recordings, and other important information.
Who can authorize the integration with Maqsam?
An account admin is needed to authorize the integration with Maqsam.
What is the process to authorize Maqsam in HubSpot?
To authorize Maqsam in HubSpot, follow these steps: Log in to your HubSpot account and navigate to the Integrations tab underneath the Settings section. Click on HubSpot and then click on Authorize Maqsam. You will be redirected to the login page of ...
What are the system requirements for the Maqsam-Zendesk integration?
To integrate Maqsam with Zendesk, your agents must have the "Talk-Partner" Edition seats. In addition, you will need to have a Zendesk account and a Maqsam account.
Can I turn off internal calls for specific users?
Yes, admins can enable or disable this feature per role. It can be turned off for specific users by updating the permissions of their role. To disable internal calls for a specific role: Log in to the Maqsam portal as an administrator. Navigate to ...