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Prepaid Settings

Learn how Maqsam’s prepaid model works, including account balances, thresholds, recharge amounts, and email alerts for better budget control and spending management.

🔍 Overview of Prepaid Settings

The Prepaid model is a pay-as-you-go system, allowing clients to load credits into their account in advance. Consumption is deducted from the balance as services are used, helping control budgets and manage spending efficiently.

💡 Watch this quick video tutorial for an overview of how to manage balance details in your account.

📊 Key Terms in Prepaid Settings

  • Uninvoiced Amount: Total consumption not yet invoiced within the stated period.
  • Available Balance: Current account balance after payments, invoices, and un-invoiced amounts.
  • Threshold: The account balance level that triggers an automatic recharge. Once reached, the account’s credit card will be charged.
  • Recharge To: The target balance your account will reach after an automatic recharge is triggered.
  • Email Alerts: Notifications sent to specified email addresses when consumption reaches the set limit.

⚡ How the Prepaid Model Works

  • The account maintains a prepaid balance from which usage costs are deducted.
  • Admins set a Recharge To amount and a Threshold based on budget and spending goals.
  • Daily consumption is tracked and deducted from the balance.
  • When the balance drops below the threshold, an automatic recharge occurs to bring the balance up to the Recharge To amount.
  • If the balance is above the threshold, no recharge is triggered.

➕ How to Update Threshold and Recharge Amount

Follow these steps to manage prepaid account settings:

  1. Log in to your Maqsam account with an Admin username and password.
  2. Navigate to Settings then Account Settings then Billing.
  3. Click Balance Details under Billing.
  4. Enter the desired amount in Recharge To to update the recharge target.
  5. Enter the desired amount in Automatic Recharge Threshold to update the threshold.
  6. Click Update to save changes. 

📌 Additional Info

  • Failed Payments: Understand what happens if a payment fails in a prepaid account.
  • Threshold Reached: Learn the process triggered when the balance reaches the threshold.
  • Invoice Generation: Find out why invoices are generated for prepaid accounts.