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What are the system requirements for the Maqsam-Zendesk integration?

This article outlines the system requirements for integrating Maqsam with Zendesk. Agents must have Zendesk Talk Partner Edition seats, along with active Zendesk and Maqsam accounts, to enable the integration.

To integrate Maqsam with Zendesk, your agents must have the "Talk-Partner" Edition seats. In addition, you will need to have a Zendesk account and a Maqsam account.