What is the Balance Details page?

The Balance Details page is a section on Portal where you can easily monitor and view your usage at any time of day and any week you choose. You can also set up consumption alerts to stay informed.

Note: The information shown on this page may vary depending on the payment type linked to your account. 

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• Who can access Balance Details?

  Only Admins can access Balance Details and change payment settings, update Automatic Threshold Amount and Automatic Recharge Amount. Including the ability to set email alerts and monitor usage breakdown.

• Who can update the Billing Details?

  Only Maqsam Support team can amend or update the account billing details. Contact support@maqsam.com to update your billing details.

• Who can add a new payment method to the account ?

  Only the account’s administrator can add a new payment method to the account. In order to Add a Payment Method, an Admin of the account should follow the following steps: Step 1: Log in to your Maqsam Portal Account using your Username and Password. ...

• Who can use the Pay Now option?

  Only Admins of the account can use the Pay Now option to top-up account balance. In order to use Pay Now, an Admin of the account should do the following: Step 1: Log in to your Maqsam Portal Account using your Username and Password. Step 2: Click on ...

• Who can generate a Statement of Account?

  Only Admins can generate a Stetement of Account. In order to generate a Statement of Account, an Admin of the account should follow the following steps: Step 1: Log in to your Maqsam Portal Account using your Username and Password. Step 2: Click on ...