What happens if the threshold is reached?
Account threshold reach will trigger a payment top-up to your account active. Note that you will be notified once the threshold is reached, and the account admin can configure the threshold amount.
Related Articles
What happens if payment fails for prepaid accounts?
Failed payments are retried using the default added credit card every 24 hours for 3 consecutive times. Once successfully charged, the account will run normally and a Receipt Voucher will be sent. Three failed attempts will risk the account getting ...
Why generate invoices for prepaid accounts?
As prepaid accounts pay consumption in advance, by the end of the month they are able to generate invoices for the amounts they have already paid for in order to understand the usage of the prepaid amounts.
Who can update the Billing Details?
Only Maqsam Support team can amend or update the account billing details. Contact support@maqsam.com to update your billing details.
Who can add a new payment method to the account ?
Only the account’s administrator can add a new payment method to the account. In order to Add a Payment Method, an Admin of the account should follow the following steps: Step 1: Log in to your Maqsam Portal Account using your Username and Password. ...
Who can generate a Statement of Account?
Only Admins can generate a Stetement of Account. In order to generate a Statement of Account, an Admin of the account should follow the following steps: Step 1: Log in to your Maqsam Portal Account using your Username and Password. Step 2: Click on ...