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Prepaid Settings

Learn how Maqsam’s prepaid model works, including account balances, thresholds, recharge amounts, and email alerts for better budget control and spending management.

🔍 Overview of Billing & Balance Settings

Billing & balance settings allow Admin users to manage account configurations related to usage tracking, balance thresholds, recharge settings, and email alerts.

Maqsam operates on a monthly commitment-based billing model, starting from $300 depending on the selected plan, where usage is tracked and reflected through the account balance.

💡 Watch this quick video tutorial for an overview of how to manage balance details in your account.

📊 Key Terms

  • Uninvoiced Amount: Total consumption not yet invoiced within the current billing period.

  • Available Balance: Current account balance after payments, invoices, and usage deductions.

  • Threshold: The account balance level that triggers an automatic recharge when reached.

  • Recharge To: The target balance your account will be restored to after an automatic recharge.

  • Email Alerts: Notifications sent to specified email addresses when consumption reaches a defined limit.

⚡ How the System Works

  • The account balance is used to track and manage usage costs.

  • Admins can set a Recharge To amount and a Threshold based on expected usage and budget preferences. 

  • Daily consumption is deducted from the account balance.

  • When the balance drops below the threshold, an automatic recharge occurs to bring the balance up to the Recharge To amount.

  • If the balance is above the threshold, no recharge is triggered.

➕ How to Update Threshold and Recharge Amount

Follow these steps to manage billing and balance settings:

  1. Log in to your Maqsam account with an Admin username and password.

  2. Navigate to Settings > Account Settings > Billing.

  3. Click Balance Details under Billing.

  4. Enter the desired amount in Recharge To to update the recharge target.

  5. Enter the desired amount in Automatic Recharge Threshold to update the threshold.

  6. Click Update to save changes. 

📌 Additional Info

  • Failed Payments: Understand what happens when a payment fails in your billing process.

  • Threshold Reached: Learn the process triggered when the balance reaches the threshold.

  • Invoice Generation: Find out how invoices are generated based on usage and billing activity.